Refund policy

RETURN & REFUND POLICY

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Print-on-Demand Products As our products are made-to-order through a print-on-demand process, we are unable to accept returns for change of mind. However, if your item arrives damaged, defective, or incorrect, we will replace it at no cost to you. Please contact us at info@sozocatholic.com with a photo of the issue within 30 days of delivery.

Eligibility for Returns To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

How to Start a Return Contact us at info@sozocatholic.com. Once your return is accepted, we will provide instructions on how to proceed. Customers are responsible for return shipping costs. Items sent back without first requesting a return will not be accepted.

Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect, so we can make it right.

Exceptions / Non-Returnable Items We do not accept returns on sale items, gift cards, or personalized custom orders.

Exchanges The fastest way to get what you want is to return the original item and place a new order once the return is accepted.

Refunds Once we've received and inspected your return, we'll notify you of approval. If approved, you'll be refunded to your original payment method within 10 business days. If more than 15 business days have passed since approval, contact us at info@sozocatholic.com.